Privacy Policy

Privacy Policy

Information We Collect
AutoPedia.co.uk collects information about the use of the site and visitor actions to provide a secure and personalised experience. This includes the customer's name, purchasing records, and shopping patterns.

We may collect information when you: (a) place an order via the AutoPedia.co.uk Store; (b) send email messages or other information to us; (c) register on the site; (d) add a review

The General Data Protection Regulation (GDPR)

By using and registering on this site you are consenting to the GDPR laws and our ability to contact you by any of the methods mentioned in our terms and conditions or privacy policy.

If you are already a registered client/customer before 25 May 2018, then by continuing to use the website you are consenting to us retaining your data and contacting you by any of the methods in our terms and conditions or privacy policy.

What types of data we collect

Personal Information: It includes your name, address information, email address and URL, telephone number, account username and password, credit/debit card numbers and associated billing addresses (if intended to make a purchase) and expiration dates, account numbers, as well as other, similar information.

In case you use our support forums, we may additionally process data generated automatically your activity in the forum: date of last activity, subscribed threads, favorite posts, achievements in the forum, private messages and posts.

If you contact our technical support, we may process other data required to help you with any queries or support matters, such as login and password to website staff, FTP access, data collected in crash logs that are gathered by your CMS or the technical parameters of the server you use.  

Such information is only collected from you only if you voluntarily submit it to us.

In case you do not agree to provide us with the above-mentioned data, you will not be able to download our products and/or get effective support from Autopedia Ltd.

Non-Personal Information: We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

What purposes your data are used for

With the data stored on our site, we identify you as our customer/subscriber/patron and deliver products/notices and other marketing materials. As a visitor, you aren’t allowed to purchase any product or subscribe to newsletter or make a comment anonymously. So, these data are the only means to identify you and allow you to make these actions on our site.

How long Autopedia Ltd retains your information

When you register for a Autopedia Ltd account, we process and keep your personal data we have about you for as long as you don’t delete the account/unsubscribe yourself (subject to laws and regulations).

What we don’t do with your personal data

We do not and will never share, disclose, sell, rent, or otherwise provide your personal data to other companies for the marketing of their own products or services.

Who has the access to your data

We don’t share your information like email, name, etc with third-parties (subject to laws and regulations). Only our administrators have access to your data. No third party can access to your data from us. However, you can review and delete your data whenever you want. (There is a charge for obtaining this of £10)

What rights you have over your data

Upon having an account on Autopedia Ltd site, or leaving comments, you can request to have an exported file of the personal data we have about you. You can also request us to erase your data, excluding the data we are obliged to retain for administrative, security or legal purposes.

Third party links on our site

With regard to any third party links of products and services on our website, we have no responsibility or liability for the content and activities of these linked sites. Third party sites have their own privacy policies.

What policy we have for children

We recognise we have a special obligation to protect personal data obtained from children. We do not and will not knowingly collect personal data from any child under 16 without consent from their parent or guardian. If you are a parent or guardian and are concerned about the transfer of personal data about your child, please contact us.

What data breach procedures we have in place

If in any case a breach of data such as loss, alteration, unauthorised disclosure or access, personal data transmission, storage or otherwise processed happens, we will notify you immediately after we become aware of.

How you can review, update, get a copy or delete your data

You are free to review and update your information at any time directly through our site. To change your information please login to our site and click "My Account" link. If you want to delete or get a copy of your data on our site, send a mail to submit [AT] autopedia.co.uk We will do that with immediate effect.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Cookies
Like many other websites, AutoPedia.co.uk uses a standard technology called "cookies." Cookies are small pieces of information that are stored on your hard drive and not on our site. They can help make your Internet experience quicker and more convenient. Cookies let you keep shopping cart information independent from our servers. They help us understand how customers use our service, which allows us to improve and tailor the service. You may not be able to use the AutoPedia.co.uk website services if you disable cookies.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Disclosure of Information
We do not sell, rent, or loan your information to third parties without your permission. So, for example, we do not sell your email address or other information to mass marketers. Members of the AutoPedia.co.uk network (manufacturers, retailers, service providers and merchant shippers) will be allowed to contact you with special offers and information related to products you have bought or shopped for on the AutoPedia.co.uk network. You can opt out of this so you do not receive offers.

Privacy Protection for Children
In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly provide our service to persons under the age of 18.

Security Procedures
The AutoPedia.co.uk Website has built-in security measures to protect your information from loss, misuse, and alteration. We use industry-standard practises, such as encrypted storage and password protection systems, to safeguard the confidentiality of information.

Security Standards
Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that the information cannot be read as it travels over the Internet.

We do not accept credit card numbers delivered by email. You should never send credit card information by email, as it is not secure.

AutoPedia.co.uk is a convenient shopping service for consumers. Our focus on effective security benefits customers by reducing fraud and improving the overall level of service.

GeoTrust Security
AutoPedia.co.uk uses industry-standard GeoTrust security to ensure that manufacturers, consumers, and retailers can connect, communicate, and transact with confidence.

Contact Us
If you would like to learn more about our privacy policy, contact us at Support Tickets section. We reserve the right to modify this policy in the future.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us, using the support ticket section

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Exagerated:

AutoPedia Ltd and autopedia.co.uk ("the Website") is owned and operated byAutoPedia Ltd.

This policy, together with our Terms and Conditions, explain how AutoPedia Ltd may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

Information we collect about you

We collect information about you when you:

  • visit the Website, and other sites accessible from the Website.

  • register with and buy products or services on the Website.

  • take part in promotions, competitions, customer surveys and questionnaires.

  • contact us eg in writing, call customer services.

We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

Using your information

Collecting your personal information helps AutoPedia Ltd to better understand what you need from us. We use your information to:

  • manage and improve the Website.

  • personalise our services to you.

  • administer and operate your account.

  • process your orders and allocate Card points to your account.

  • tell you about important changes to the Website and our services.

  • understand your browsing, shopping and content behaviour to develop and improve our products and services.

  • manage promotions, competitions, customer surveys and questionnaires.

  • check and verify your identity, and prevent or detect crime. In performing checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.

We may share your personal information across the AutoPedia Ltd so they can provide you with relevant products and services.

Your personal information is safe with us and will never be released to companies outside the AutoPedia Ltd for their marketing purposes.

We may use and share anonymous information outside the AutoPedia Ltd. However, we would like to reassure you that this never includes your personal information.

Card information

We access the information recorded through the use of your Card to help us improve our service to you and to make our communications more relevant.

Marketing and research

If you agree, we may contact you:

  • with offers and information about AutoPedia Ltd products or services

  • with offers and information about partners' products or services

  • for customer research eg to help improve our services

Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

When you register online you can access a "Control Panel" page that allows you to tailor our commercial communications to your preferences.

To change your contact preferences simply click "Control Panel" in the top frame and click "My Profile". If you do not want to receive commercial communications from us, select your choices by using the boxes available on that page.

We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Control Panel" or "Contact Us" page.

Cookies

In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

Targeting or advertising cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Behavioural advertising and online privacy

A guide to behavioural advertising and online privacy has been produced by the Internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB's self-regulatory scheme to allow you greater control of the advertising you see.

Using browser settings to manage cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

Disclosing your information

We will never disclose your information to anyone outside of AutoPedia Ltd except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.

Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.

Other websites

The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

Accessing your information

To obtain a copy of the information we hold about you, write to: Data Protection Department, Corporate & Legal Affairs, AutoPedia Ltd, using the contact form (we will send you an invoice requesting - enclosing a cheque or postal order for £20 payable to "AutoPedia Ltd"). Please confirm your User ID and Details and any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.

Changes to our policy

We reserve the right to change the policy at any time.


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